About
An experienced digital agency
Kumu is an experienced digital agency. We bring more than 25 years of strategy, brand, product, technology and marketing experience to organizations that need better decisions, stronger creative, better websites, greater visibility and digital programs that produce results.We are based in Vancouver, British Columbia and work across North America — including enterprise engagements alongside growth-stage and mid-market clients.
Why we exist
Most organizations do not have a digital execution problem. They have too many priorities, unclear positioning, a website that undersells them, and no agreed way to tell whether any of it is working. Fixing that takes judgement, and judgement comes from having done the work before.
Kumu exists to put experienced practitioners back in the room. The people who set the strategy are the people who design, build and optimize it — which is why the plan tends to survive contact with delivery.
How we work
Experienced people do the work
You meet the practitioners, not an account layer. The same people stay on the engagement through delivery.
Strategy through implementation
Positioning, creative, engineering and demand sit in one team, so decisions are made with delivery in mind.
Evidence-led, not audit-led
We agree what we are trying to move, measure it — often against Brand & Signal, a separate framework — and report honestly.
Selective by design
We run a small number of engagements at a time so experienced attention is real rather than promised.
What we do
Five capabilities, used in combination: digital strategy; brand and creative; websites and digital experience; AI search and findability; digital marketing and advertising. Measurement and ongoing optimization run through all of them.
- Digital strategy and transformation
- Brand strategy, positioning, messaging and creative
- Website strategy, UX, design and development
- AI search findability and search strategy
- Paid media, campaigns and conversion optimization
- Measurement, testing and ongoing optimization
Where we work
Kumu is based in Vancouver, British Columbia and works with clients across Canada and the United States. Our experience spans telecommunications, sport and media, non-profit and conservation, venture capital, mining and resources, hospitality and professional services.
What clients say
Proof, not promises.
"Kumu turned a fragmented digital presence into a measurable business asset. The rigour is unlike any agency we've worked with."
"We went from a 4.0 findability score to 9.2 in one engagement. Investors could finally see the story we'd been telling for years."
"The Kumu team brought clarity, craft, and speed. Our new platform reads like a strategy document with a heartbeat."
"They understood our audience, our science, and our ambition. The site does more work for us than any team we could hire."
Next step
Have a digital problem worth solving?
Tell us what you are trying to move. You will talk to the experienced people who would do the work.
Start a project →